Millennium bank has created Contact Center, a complete phone banking service network that offers you breakthrough transactions, immediate response to your requests, and comprehensive information by its specialized personnel. The service we provide to our customers is based on multiple communication channels, which are combined to create a dynamic and unified Multi Media Contact Center.
Millennium bank in recognition of exceptional services that offers through the phone banking Contact Centre, has been continually honoured with Reward in the category of Multimedia Contact Centres (e-mail and telephone services) and in the category "Call Centres up to 50 representatives", in the annual competition Teleperformance CRM Grand Prix.
The annual institution of CRM Grand Prix has been established by Teleperformance International, the biggest company offering Contact Centre services in the world, aiming to reward the best Contact Centre of each country. In Greece it is carried out for the tenth continuous year by the company Service 800- Teleperformance.
Over the years, Millennium bank has been awarded:
• 2003 two gold awards
• 2004 two gold awards
• 2005 one gold award
• 2007 two gold awards
• 2008 one bronze award
Our continuous awarding constitutes evidence of the supreme level of the customer service offered by our Remote Channels, while it indicates our commitment to exceeding our customers’ expectations.
Thus, you can perform your banking transactions in a fast and simple way, choosing to be serviced either through the automatic phone service system (Interactive Voice Response – IVR) 24 hours a day, or through a Millennium bank's representative from 8 a.m. to 11 p.m.
You may contact the contact center at the following numbers:
801-11-95500 (city charge for the whole Greece), and
(+30) 210 955 7500 (from a cell phone or abroad)
